Implementation of the ORESTE Method in Determining the Selection of Service Ambassador Events

Akbar  Idaman; Hamjah  Arahman; Abdul  Muis; Tar Muhammad Raja Gunung; Handry  Eldo

doi:10.47709/cnahpc.v6i1.3225

Authors

Akbar Idaman Informatika, Universitas Satya Terra Bhinneka, Medan, Indonesia,
Hamjah Arahman Teknologi Informasi, Universitas Mahkota Tricom Unggul, Medan, Indonesia
Abdul Muis Informatika, Universitas Satya Terra Bhinneka, Medan, Indonesia,
Tar Muhammad Raja Gunung Informatika, Universitas Satya Terra Bhinneka, Medan, Indonesia,
Handry Eldo Teknologi Informasi, Universitas Muhammadiyah Mahakarya Aceh, Aceh, Indonesia

DOI:

10.47709/cnahpc.v6i1.3225

Keywords:

Decision Support System, ORESTE, Selection, Service Ambassador, Accuracy

Dimension Badge Record

Abstract

The selection of candidates to become Service Ambassadors is an important and complex process. Assessors need to consider many factors and the relative weight of each factor to ensure the best candidate is selected for the position. One method that can be used in candidate selection is the ORESTE method. The ORESTE method is a multi-criteria decision-making method developed by J.P. Brans and B. Mareschal in 1994. This method allows assessors to aggregate multiple criteria and consider the relative weight of each criterion to compare alternatives and produce a ranking of candidates based on the highest relative value. In the context of Service Ambassador selection, the ORESTE method can assist assessors in solving complex decision-making problems and ensuring the best candidate is selected for the position. The method allows raters to consider multiple criteria and consider the relative weight of each criterion, resulting in a ranking of candidates based on the highest relative value. Thus, the use of the ORESTE method in determining the selection of Tourism Ambassadors can simplify and speed up the candidate selection process, as well as increase accuracy and satisfaction in decision making. By using the ORESTE method, the results of the decision to select the winner of the Service Ambassador event are obtained with a preference value of 4.42

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