TRISANDY, Dhafin Rizky; KURNIA, Rizka Dhini; SARI, Purwita; WEDHASMARA, Ari; PUTRA, Apriansyah. Analyzing Chatbot Interaction Patterns and Customer Satisfaction Classification Using Text Data. Brilliance: Research of Artificial Intelligence, [S. l.], v. 6, n. 4, p. 829–837, 2026. DOI: 10.47709/brilliance.v6i4.9810. Disponível em: https://jurnal.itscience.org/index.php/brilliance/article/view/9810. Acesso em: 7 nov. 2026.