Darma Paramartha, I Gusti Ngurah, Yohanes Samuel Sofyan, and Gusi Putu Lestara Permana. “Analysis of User Journey Mapping Factors to Enhance User Experience in the Tokopedia Mobile E-Commerce Application”. Journal of Computer Networks, Architecture and High Performance Computing 6, no. 3 (July 3, 2024): 1046-1054. Accessed November 8, 2024. https://jurnal.itscience.org/index.php/CNAPC/article/view/4162.